Winter 2020 Graduate at North Shore High School
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Student Support

Cuyahoga County has a robust network of crisis services available:
The 24-hour Suicide Prevention, Mental Health/Addiction Crisis, Information and Referral Hotline operated by FrontLine Service: (216) 623-6888
United Way's 2-1-1 HelpLink provides free, professional and confidential information and service navigation to help people understand their options, resolve problems and improve their lives. There is also a chat center available for online assistance.
The Mobile Crisis Unit operated by FrontLine Service

North Shore High School has compiled a list of community organizations who are offering support:

AT&T is offering internet access for qualifying limited-income households at $10/month and 2 months of free service through their Access from AT&T program for SNAP participants. Learn more at

Aunt Bertha-Social Care Network
Search by zip code for hundreds of available services such as free or reduced cost food, clothing, housing, medical care, government benefits, or job training at

Bartender Emergency Assistance Program
The USBG Foundation is offering an emergency assistance program for bartenders and others working in the beverage industry. Apply here.

Cleveland Clinic: Call your primary care physician or start a virtual visit at Cleveland Clinic Express Care® Online. Patients may also call 855-697-3750.

Cleveland Public Library/Cuyahoga County Public Library
Both offer free Wi-Fi in their parking lots and plan to expand audio and video content for streaming. Cleveland Public Library has created a list of resources to keep children engaged in learning while schools are closed.

Cleveland Public Power (CPP)/Cleveland Water
Both have temporarily stopped disconnection of residential services for non-payment. If you have recently been disconnected for non-payment, call Cleveland Water at 216-664-3130 or CPP at 216-664-4600.

Community Map
View a community-organized map of free meals and food distributions.

Cox Cable Emergency Internet Offer
Cox is offering one free month of their Connect2Compete service ($9.95/month thereafter, through May 15), which includes free phone and remote desktop support through Cox Complete Care. They will also provide resources for discounted, refurbished equipment through their association with PCs for People. Learn more at

Cuyahoga Job and Family Services (CJFS)
CJFS encourages people to use the Ohio Benefits Self-Service Portal to apply for food, medical, cash and child care assistance as well as to make changes or submit documents on existing food, medical and cash assistance cases.

NEW: Emergency Assistance is temporarily available for families affected by COVID-19, through the CJFS Prevention, Retention, and Contingency (PRC) program with Temporary Assistance for Needy Families (TANF) funding. While limited funding is available, individuals meeting eligibility requirements may receive funds to help meet essential needs in the form of a voucher. Learn more here.

Greater Cleveland RTA
RTA has guaranteed two weeks of paid leave for employees who are quarantined or isolated due to coronavirus.

Greater Cleveland Food Bank
Works with community partners to distribute and deliver food to residents in need. Access food programs here or call 216-738-2067.

Hebrew Free Loan Association (HFLA) of Northeast Ohio
HFLA is offering interest-free emergency loans to people affected by the coronavirus. Loans of up to $1,500 are available for purposes including, but not limited to, lost wages, child care costs due to school closures, and medical costs. Learn more and apply here, or call 216-378-9042.

Hunger Network
View a comprehensive map of Hunger Centers here.

Restaurants and businesses with surplus food from canceled events can sign up to donate it here, and the Hunger Network’s Food Rescue Heroes will transport it to a local nonprofit to get it to those who need it most.

Legal Aid Society of Cleveland
The Legal Aid Society has closed its physical offices during the health crisis, but its online intake for clients is available around the clock, and phone intake is available during select business hours. Contact them here.  Se habla español. 

Metrohealth System
Access free telehealth services or call the dedicated support line at 440-59-COVID (592-6843).

Neighborhood ConnectionsExploring ways to combat social isolation while following social distancing protocols. Visit the Neighbor Up CLE website and subscribe to their e-newsletter for updates.

Northeast Ohio Coalition for the Homeless
Launched an emergency fund to help the homeless and other vulnerable populations during the COVID-19 crisis. Learn more here.

Ohio Department of Health
Visit or call the 24/7 hotline at 833-4-ASK-ODH (427-5634).

The Ohio Development Services Agency
Preparing to qualify Ohio for the U.S. Small Business Administration (SBA) Economic Injury Disaster Loan program, which provides low-interest loans up to $2 million to help businesses overcome the temporary loss of revenue during a state of emergency. Ohio nonprofits will also be eligible for low-interest loans through the program. Businesses impacted by the current public health crisis should immediately send their contact information to [email protected]. Additional information is available at

Ohio PBS Stations
The Ohio At Home Learning initiative airs daily programming for students in pre-K through grade 12 on PBS stations in every community. Learn more here.

PCs for People
Individuals and families who meet eligibility requirements can receive a computer, computer repair, internet service and learning resources. Learn more here.

Cuyahoga County has suspended work activity requirements for people who receive food stamps and federal cash assistance. All county assessments and on-site visits related to work requirements for the Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) are suspended until further notice. For more information about work requirements, leave a voicemail at 216-987-6820 (SNAP) or 216-987-8656 (TANF).

Spectrum is offering 60 days of free internet to student households without internet service. Students must reside within the Spectrum service area. Call 844-488-8395 to enroll.

Ohio has extended unemployment benefits to workers in quarantine and employees of businesses that temporarily shut down due to the coronavirus. Learn more here.

United Way of Greater Cleveland
United Way 2-1-1 is available 24/7 to help those with questions about the coronavirus and to provide access to support services and programs. Se habla español.
University Hospitals
Call 855-401-3013 or visit

U.S. Census Bureau
The Census Bureau is monitoring the coronavirus situation and modifying its operations accordingly. Completing the census form online is highly encouraged. Learn more here.

VA Northeast Ohio Healthcare System
Call 888-350-3100 or visit

Vote by mail
Due to the suspension of the March 17 primary election, individuals are encouraged to request a Vote-by-Mail application.
Cuyahoga County Board of Elections
Geauga County Board of Elections
Lake County Board of Elections

Xfinity® by Comcast
Xfinity is offering two free months of their Internet Essentials package (including installation) to student households without internet service, as well as the option to purchase a refurbished laptop computer for $150.

Sign up here or call:
• 855-846-8376 (English)
• 855-765-6995 (Spanish)


City of Cleveland ― Grab-and-Go Meals for YouthCleveland and the Children’s Hunger Alliance will temporarily provide meals for youth throughout the city. Meals are available 4-5 p.m. Monday through Friday and noon-1 p.m. Saturdays. Most Cleveland recreation centers, with the exception of EJ Kovacic, Cudell Fine Arts and Camp Forbes, are participating. Find a meal site here..

Cleveland Metropolitan School District (CMSD)
CMSD is offering free meals for all children in the city of Cleveland ages 18 and younger as well as shuttle service to and from the 22 meal pickup sites. Schools will also provide instructional material for students to use during their time off. Learn more here.

Cleveland Public Library/Cuyahoga County Public Library
Both offer free Wi-Fi in their parking lots and plan to expand audio and video content for streaming. Cleveland Public Library has created a list of resources to keep children engaged in learning while schools are closed.

Cleveland Ward 17 – West Park UCC Food Pantry
Available to residents of Ward 17 in Cleveland. Currently offering delivery. Learn more here.

Detroit Shoreway Neighborhood
See a full list of free meals and food distributions in the Detroit Shoreway neighborhood here.

Friendly Inn SettlementFood bank open Thursdays, 10 a.m. – 1 p.m. for individuals and families in the Carver Park, Outhwaite and King Kennedy communities. Proper ID and proof of residency required.

May Dugan Center
The May Dugan Center provides free meals every fourth Wednesday from 9 a.m. to noon. Follow @MayDuganCenter on Facebook and Twitter, check or call 216-631-5800 for updates.

West Side Market
The West Side Market remains open for in-person shopping. Customers can also call individual vendors and arrange for curbside pickup at two locations. The market is closed Tuesdays and Thursdays. Call 216-664-3387 for more information. 


City of Painesville
Painesville has temporarily stopped the disconnection of residential services for non-payment. Call 440-392-5797 with questions.

Cleveland Heights-University Heights City School DistrictOffering free breakfast and lunch for all children. Learn more here.

Chardon Local Schools
Offering meal services and other resources for families during the school closure. Visit their Facebook page for the latest information.

Euclid City Schools
Euclid City School District volunteers are preparing and distributing meals for every child 18 or under. All children who show up will receive meals, no questions asked. Learn more here.

Geauga County Department on Aging
In addition to its home-delivered meals program, the department is offering meals to go at each of its senior center locations. Learn more here.

Geauga Hunger Task Force
Supports independent food pantries and other resources for area residents in need. Call 440-285-2261 or visit their website.

Lifeline Inc.
Working with Lake County partners to address community needs related to the COVID-19 pandemic. For information about local resources and changes to agency services, dial 2-1-1 or visit their website.

The Lunch Box (Painesville City Local Schools)
The school district’s mobile food service program will distribute pre-bagged breakfast and lunch meals to all children under 18 while schools are closed. Visit their Facebook page for more information.

North Union Farmers Market – Shaker Square
Open Saturdays, 9 a.m. to noon. The market will take place outside to allow space for social distancing. Other changes will be enacted as well. Learn more here.

Richmond Heights Local SchoolsOffering free lunch for students at the following locations, Monday through Friday:
Loganberry Pool 11 a.m.
Community Park Gazebo 11:25 a.m.
DeSan Park 11:50 a.m.

United Way of Lake County
View a listing of area food pantries by city.

Willowick Pet Food Pantry
The Willowick Pet Food Pantry will offer free curbside pet food pickup Saturdays, at Willow Praise Church in Eastlake. Email [email protected] for more information. 



Lakewood Public Library
Offering free Wi-Fi outside library buildings.

Second Harvest Food BankSecond Harvest will be distributing free boxes of assorted shelf-stable food for all. Drive-thru distribution has been established for various dates and locations throughout Lorain County. Available to anyone in Lorain, Huron, Erie, and Crawford counties that are in need of assistance. Learn more here.

North Union Farmers Market – Crocker Park
Open Saturdays, 9 a.m. to noon. The market will take place outside to allow space for social distancing. Other changes will be enacted as well. Learn more here.

Westlake Food Pantry
Currently offering delivery only. Call 440-899-3544 or email [email protected] with questions or concerns.

Westlake Porter Public Library (WPPL)
Receive a WPPL card number instantly when you register online. Your temporary card number will work immediately with all WPPL digital platforms, providing access to e-books, digital media and other online resources. Visit the download and stream and research databases pages for more information, and follow WPPL on Facebook and Twitter for announcements.